Frequently Asked Questions
Everything you need to know about our handcrafted silver jewelry.
What materials do you use in your jewelry?
All ARGENT SILVERSMITH pieces are handcrafted using ethically sourced 925 Sterling Silver, ensuring durability and a premium finish for sensitive skin.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the country, while international orders may take 7-14 business days depending on the destination.
Do you offer a warranty on your pieces?
Yes, we provide a 12-month warranty covering any manufacturing defects. This does not cover general wear and tear or accidental damage.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are non-returnable.
How should I care for my sterling silver jewelry?
To maintain its shine, store your jewelry in a cool, dry place and clean it regularly with a microfiber cloth. Avoid contact with harsh chemicals, perfumes, and saltwater.
Can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.